stillclips.blogg.se - Outlook 2016 contacts missing from address book

Therefore, I suggest to repair this problematic public folder mailbox: And since this issue occurs on all clients with same public contacts folder, I suppose that there's something wrong with this public folder. If you have migrated public folder to Exchange 2016, it should placed in a public folder mailbox. How about new a public folder, then check the results with contacts folder? Does this issue occur after migrate public folder from Exchange 2010 to Exchange 2016, or is it a proxy public folder mailbox with legacy public folder database?Ģ. I had a post in the Outlook category of the forums but was suggested to create a new post in the Exchange server category.Īny other ideas would be greatly appreciated.ġ. I have also exported the contacts public folder to pst, running the pst repair tool included with office, deleted the contacts public folder and importing the repaired pst as a new publicįolder. I have already tried recreating and repairing Outlook profiles.

The customer does not use it every day and may not notice for a week or two if it is missing, but once noticed it seems it is gone for most users. Until the next time it disappears from the address book and again will be unchecked. If you go to the properties of the public folder the check box for display in address book will be unchecked. It is still displayed in public folders just not in the address book. Seems like every 3 to 10 days a contacts public folder will no longer display in theirĪddress book in Outlook. The problem did not start till after a migration from Exchange 2010 to Exchange 2016. To fix this you’ll have to recreate your Mail Profile.Exchange servers are 2016 and Outlook is version 2010, 20. When the Outlook Address Book service has already been added and the option to select the Contacts folder as an Outlook Address Book is still disabled and greyed out, it means that the Outlook Address Book service is corrupted. Your default Contacts folder should already be selected and is not removable. You should now be able to select Contacts by using the Address Book. To do so right click the Contacts folder and choose Properties-> tab Outlook Address Book-> select option Show this folder as an e-mail Address Book. If the Outlook Address Book service is added into the profile you can make any Contacts folder (so even the additional ones you may have made yourself already) show in the Address Book. Make sure that the Contacts folder is marked as an Outlook Address Book

Press OK and close and restart Outlook.

You’ll be prompted that you must close and restart Outlook for changes to take effect.

Choose “Outlook Address Book” and click Next.

Select “Additional Address Books” and click Next.

If the Outlook Address Book service has not been added yet, press the New… button.

If the Outlook Address Book service is added already, you should mark your Contacts folder as an Outlook Address Book.

Outlook 2010 / 2013 / 2016 / 2019 and Office 365įile-> Account Settings-> Account Settings…-> tab Address Books.

Tools-> Account Settings…-> tab Address Books

Open the Address Book lists for your mail profile.

You can add this service in the following way. Outlook can only show contacts from your Contacts folder(s) in the Address Book when the Outlook Address Book Service has been added to your mail profile. Make sure the Outlook Address Book service is added to the Mail Profile

Make sure that the Contacts folder is marked as an Outlook Address Book.

Make sure the Outlook Address Book service is added to the Mail Profile.

This guides lists the two things you’ll need to check and set correctly, and offers a solution in case that fails. When trying to use the Address Book to address a message to a contact, you could find that the contacts from your Contacts folder aren’t listed.